CopperLeaf Gourmet Foods’ Guarantee & Policies
COPPERLEAF GOURMET FOODS offers a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, please contact us at 785-550-3470 for credit or replacement instructions. After 60 days, we will replace or refund your purchase due to our error only.
We apologize, but we do not offer gift wrap at this time. We will be happy to enclose a gift card if you choose, please let us know in the “additional information” field in your shopping cart during checkout.
COPPERLEAF GOURMET FOODS, Inc. is located in Baldwin City, Kansas and we ship via Fed Ex, UPS and USPS within 24-48 hours of receipt of the order.
All in-stock orders are shipped ground and should be received within 7-10 business days unless specified otherwise. When multiple shipping addresses are requested, delivery charges will be calculated per shipment. Please check all addresses carefully. Guarantees delivery only to the addresses we are provided.
COPPERLEAF GOURMET FOODS reserves the right to charge more than the shipping costs calculated by the cart when multiple oversized items ship to one location. The shipping charge on your order confirmation may be different in these unique circumstances. A guest service representative will contact you if shipping charges varies from the confirmation for your approval prior to shipping your order.
Shipping rates do not include Alaska, Hawaii, Puerto Rico or US Virgin Islands. Please contact us at (785) 550-3470 to place orders and receive shipping rates for these locations.
Available Shipping Carriers & Methods
FedEx Ground, UPS & Home Delivery. USPS First Class Mail, Express Mail, Priority Mail, & Parcel Post. UPS Ground. The method(s) offered during checkout are determined automatically shipping addresses and the exact makeup of the order.
Expedited online orders placed for in-stock items prior to 1:00pm Central Time will ship within 24-48 hours. Please see expedited delivery information.
USPS, FedEx and UPS Ground shipping methods can take anywhere from 7 to 10 business days, depending on shipping address.
Business Days are Monday-Friday, excluding major holidays. If you would like to inquire about a specific holiday and shipping availability for expedited orders, please call us at (785) 550-3470.
Our first priority is keeping our customers satisfied. If you are not satisfied with an item that you have ordered from us, please call us at (785) 550-3470. We will work with you to resolve any issue you may have. We appreciate your business and look forward to serving you again.
This policy covers how COPPERLEAF GOURMET FOODS treats personal information that COPPERLEAF GOURMET FOODS collects and receives. Personal information is personally identifiable information like your name, address, email address, credit card number and phone number.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Questions and Suggestions
Notice of Changes
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