CopperLeaf Gourmet Foods’ Guarantee & Policies

Our Guarantee

COPPERLEAF GOURMET FOODS offers a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, please contact us at 785-550-3470 for credit or replacement instructions. After 60 days, we will replace or refund your purchase due to our error only.


Gift Wrap

We apologize, but we do not offer gift wrap at this time. We will be happy to enclose a gift card if you choose, please let us know in the “additional information” field in your shopping cart during checkout.


Shipping Policy

COPPERLEAF GOURMET FOODS, Inc. is located in Baldwin City, Kansas and we ship via Fed Ex, UPS and USPS within 24-48 hours of receipt of the order.

Delivery

All in-stock orders are shipped ground and should be received within 7-10 business days unless specified otherwise. When multiple shipping addresses are requested, delivery charges will be calculated per shipment. Please check all addresses carefully. Guarantees delivery only to the addresses we are provided.

Additional Information

COPPERLEAF GOURMET FOODS reserves the right to charge more than the shipping costs calculated by the cart when multiple oversized items ship to one location. The shipping charge on your order confirmation may be different in these unique circumstances. A guest service representative will contact you if shipping charges varies from the confirmation for your approval prior to shipping your order.

At this time we do not ship internationally.

Shipping rates do not include Alaska, Hawaii, Puerto Rico or US Virgin Islands. Please contact us at (785) 550-3470 to place orders and receive shipping rates for these locations.

Available Shipping Carriers & Methods

FedEx Ground, UPS & Home Delivery. USPS First Class Mail, Express Mail, Priority Mail, & Parcel Post. UPS Ground. The method(s) offered during checkout are determined automatically shipping addresses and the exact makeup of the order.

Expedited online orders placed for in-stock items prior to 1:00pm Central Time will ship within 24-48 hours. Please see expedited delivery information.

USPS, FedEx and UPS Ground shipping methods can take anywhere from 7 to 10 business days, depending on shipping address.

COPPERLEAF GOURMET FOODS, Inc. Corporate Headquarters and Distribution Center is located Baldwin City, Kansas.

Holidays

Business Days are Monday-Friday, excluding major holidays. If you would like to inquire about a specific holiday and shipping availability for expedited orders, please call us at (785) 550-3470.

Return Policy

Our first priority is keeping our customers satisfied. If you are not satisfied with an item that you have ordered from us, please call us at (785) 550-3470. We will work with you to resolve any issue you may have. We appreciate your business and look forward to serving you again.

Prices are subject to change.

Privacy Policy

At COPPERLEAF GOURMET FOODS, we conform to the strict information technology (IT) standards to protect our data, while maintaining the utmost confidentiality of personal information shared with us by our customers. You can shop with confidence knowing we partner with companies that protect and verify that your data is safe according to the following privacy policy:

This policy covers how COPPERLEAF GOURMET FOODS treats personal information that COPPERLEAF GOURMET FOODS collects and receives. Personal information is personally identifiable information like your name, address, email address, credit card number and phone number.

When you send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it., we collect your name, email address, phone number and use this to reply to your inquiry. We do not retain your name and email address to be used for any other reasons but to assist you.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions and Suggestions

You can contact us about this privacy statement by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Notice of Changes

COPPERLEAF GOURMET FOODS Privacy Policy is subject to change without notice. At any time, you may visit our website to view the current policy.

Copyright Information

All media (downloaded or samples), software, text, images, graphics, user interfaces, music, videos, photographs, trademarks, logos, artwork and other content on this web site (collectively known as "Content"), including but not limited to the design, selection, arrangement, and coordination of such Content on this site, are owned or licensed by or to COPPERLEAF GOURMET FOODSand is protected by copyright, trade dress, and trademark laws, and various other intellectual property rights laws.

Copyright is the intangible property right granted by Federal statute for an original work fixed in a tangible form of expression. Copyright provides COPPERLEAF GOURMET FOODS with the following exclusive rights in a work: to reproduce, to prepare derivative works, to distribute by sale or otherwise, to perform publicly, and to display publicly. Federal Law prohibits any unauthorized use of COPPERLEAF GOURMET FOODS copyrights without the prior written consent of the COPPERLEAF GOURMET FOODS.